Do you have a question about your utility bill? Need to pay your bill? Our customer service representatives are available at the HBPW Customer Service Center located on Hastings Ave., Monday, Tuesday, Thursday and Friday from 7:30 a.m. to 5 p.m. Wednesday from 9:00 a.m. to 5:00 p.m.
Contact Customer Service:
*If emailing, you can expect a response within two business days of your submission. Please note that email is not for emergency use and is only monitored during normal business hours.
To contact other HBPW departments, see the information below.
Business Products and Services/Economic Development
Media Relations/News Media
Water/Sewer Questions and Maintenance