Customer Service
For help with Holland BPW services
and account related questions:
Customer Service
Phone: 616.355.1500
Email: customerservice@hollandbpw.com
Media Inquiries
Please direct
Media inquiries to:
Julie DeCook, Communications Manager
Direct: 616.355.1576
Email: newsroom@hollandbpw.com
Service Center
625 Hastings Ave., Holland, MI 49423 | 616.355.1500
Customer Service
616.355.1500 | Email Us at customerservice@hollandbpw.com
Lobby Hours:
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Monday, Tuesday, Thursday, Friday from 7:30am - 5:00pm
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Wednesday from 9:00am - 5:00pm
Broadband
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Customer Service | 616.355.1500 | Email Fiber Customer Service
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Technical Support | 616.355.1500 | Email Fiber Technical Support
Electric Distribution
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Business Hours, 7:30a - 4:00p | 616.355.1603
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24-hour On-call Number | 616.355.1500
Refuse & Recycling Customer Service
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616.355.1500
Water Distribution and Wastewater Collection
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Business Hours, 7:30a - 4:00p | 616.355.1643
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24-hour On-call Number | 616.355.1500
Holland Energy Park
1 Energy Park Way, Holland, MI 49423
Holland Water Treatment Plant
46 North Lakeshore Dr., Holland, MI 49424
Holland Area Water Reclamation Facility
42 South River Ave., Holland, MI 49423