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Understanding Cross Connections

If non-potable water were to come in contact with the public water supply, the drinking water system could become contaminated. A cross connection is an arrangement of piping that could allow undesirable water, sewage, or chemical solutions to enter the drinking (potable) water system as a result of backflow. Backflow is the reversal of normal flow in a system due to back siphonage or back pressure.

Examples of Cross Connections*

  • A faucet connected to a hose lying in a bucket of dirty water
  • A water pipe connected to a broiler treated with chemicals
  • A hose connection to a chemical solution aspirator to feed lawn/shrub herbicides, pesticides, and fertilizers.
  • Lawn irrigation systems
  • Chemically treated heating systems
  • Water softeners
  • Hose connections to a water outlet or laundry tub
  • Swimming pools
  • Solar heating systems
  • Private non-potable water supplies
  • Non-code, siphon-able, ball cock assemblies in toilets
  • Water-operated sump drain devices.

*This is an abbreviated list of potential cross connection hazards.


Understanding Backflow

What is Back Pressure?

Whenever the drinking water supply system is directly connected to another piping system or process that operates at a higher system pressure, back pressure can occur. A privately owned pump being used to increase pressure inside a single structure might cause back pressure if the water pressure on the private side is higher than the city's water system.

What is Back Siphonage?

Back siphonage can occur when the pressure in the public distribution system drops. Normally, the pressure in the water system is high enough to prevent backflow. Certain events such as main breaks, flushing or firefighting can lower the pressure enough to allow water to flow backwards.

Backflow Diagram

Backflow diagram


What to Do If You Have Cross Connections

All users of the public water system must share the responsibility to protect potable water piping systems from contamination through cross connections. This includes owners and managers of residential, commercial, industrial and public buildings.

All who are supplied by private water well sources must assume total control of their water system and safeguard it from contamination.

In many instances involving residential cross connections, the installation of a hose bib (faucet) vacuum breaker can prevent back siphonage of contaminants and provide adequate protection of the homeowner’s water system, and consequently, the public water system. This means equipping each outside hose connection and hose connections in the basement and laundry room with a simple and inexpensive vacuum breaker. These devices can be obtained from hardware stores or plumbing shops.

In other instances, more elaborate protective devices may be necessary. For those situations, assistance in determining what device is appropriate may be needed.

icon questionsQuestions? Contact a licensed plumber or HBPW Water Department: 616.355.1500, This email address is being protected from spambots. You need JavaScript enabled to view it.


HBPW's Cross Connection Control Program

Holland Board of Public Works is required by Michigan Department of Environment, Great Lakes, and Energy (EGLE) to ensure all irrigation systems using HBPW water do not contaminate the potable water system. HBPW's Cross Connection Control Program operates in accordance with the Safe Water Drinking Act.

HBPW's Cross Connection Program is designed to educate about cross connections and to help customers make necessary changes for preventing backflow. HBPW does outdoor inspections of properties in the City of Holland and portions of Park, Holland and Laketown Townships, to identify potential cross connection hazards and to check that water meter modules are functioning properly. Customers are notified in advance when HBPW technicians will be in their neighborhoods.

Outdoor Spigots

If the Service Technician finds unprotected outdoor spigots, vacuum breakers will be provided for each unprotected spigot. The customer is responsible for installing the vacuum breakers.

Outdoor Spigots Vacuum Breaker examplesOutdoor Spigot Vacuum Breaker

Lawn Irrigation Systems

If a lawn irrigation system exists, a testable pressure vacuum breaker (PVB) must be installed. If no PVB is present, the customer will be required to add one.

Irrigation PVB

  • Residential PVB devices are required to be tested by a Certfied Backflow Device Tester within 1 year of initial installation and every 3 years thereafter.
  • Commercial & Industrial PVB devices are required to be tested by a Certfied Backflow Device Tester every year.

pdf Download List of Certified Backflow Device Testers (142 KB)

After the test is completed, the certified contractor submits test results to FORMLINK SYSTEMS and HBPW is notified that the test has been completed.


Helpful Resources

View HBPW's Cross Connection Policy in the pdf Water Terms of Service Rate Book (728 KB) .

Holland Board of Public Works reserves the right to shut off water service in response to non-compliance.

*Part 14 of the Michigan Safe Water Drinking Act, 1976 PA 399, as amended and the Water Supply Cross Connection Rules of the Michigan Environmental Quality, R 325.11401 to R 325.1140 of the Michigan Administrative Code, contain the rules that public water systems must follow regarding cross connection control. Section 37-28 of the City of Holland Code of Ordinances charges Holland BPW with determining the presence of cross-connections in the municipal water system.