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Electric
Rate B
Available for use to all Commercial and Industrial customers with an average Billing Demand of 25 kW or less regardless of load factor or an average Billing Demand between 25kW to 100kW provided the load factor is greater than 30% in the preceding twelve (12) months.
When the load factor is less than 30% in the preceding twelve (12) months, customers will be placed on Rate M.
Character of Service - Alternating current, 60-Hertz, single or three phase (subject to availability). The nature of the voltage is to be determined by the Holland Board of Public Works.
Minimum charge is the sum of the charges listed below on all active accounts* per meter.
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Readiness to Serve Charge
*Active accounts are services with installed meters that are available for customer use.

Rate B
Distributed Generation - Rate B
Participating customers will be billed based on the total inflow of electricity purchased from HBPW at the applicable rate, minus outflow credits for the energy sent back to HBPW during periods of excess customer generation. All outflow energy will be credited at the Distributed Energy Value. The outflow credit can be applied to offset customer energy, delivery, capacity and readiness to serve charges. No generated outflow credits are granted toward future billings.
Charge | Amount | Details |
---|---|---|
Distributed Energy Value (Nov - Apr) | $0.0609 | Credit per kWh for excess generation sent to Holland BPW. |
Distributed Energy Value (May - Oct) | $0.0713 | Credit per kWh for excess generation sent to Holland BPW. |
Combined Lighting and Power General Service - Rate K
Assigned to all Commercial and Industrial customers with a Billing Demand greater than 1000 kW any time in the preceding twelve (12) months.
Character of Service - Alternating current, 60-Hertz, single or three phase (subject to availability). The nature of the voltage is to be determined by the Holland Board of Public Works.
Minimum charge is the sum of the charges listed below on all active accounts* per meter.
-
Readiness to Serve Charge
-
Delivery Charge
-
Capacity Charge
*Active accounts are services with installed meters that are available for customer use.
Charge | Amount | Details |
---|---|---|
Readiness To Serve | $210.00 | Per month |
Delivery | $3.50 | Per kWh |
Capacity | $11.00 | Per kWh |
Energy (up to 2,500,000 kWh) | $0.0414 | Per kWh |
Energy (greater than 2,500,000 kWh) | $0.0338 | Per kWh |
Adjustment for Power Factor
This rate requires a determination of the average Power Factor maintained by the customer during the billing period. Such average Power Factor shall be determined through metering of lagging Kilovar-hours and Kilowatt-hours during the billing period.
Whenever the average Power Factor during the billing period is below 0.850, the bill shall be adjusted as follows:
Power Factor Adjustment
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0.800 to 0.849 1% of total kWh and kW metered-based charges
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0.750 to 0.799 2% of total kWh and kW metered-based charges
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0.700 to 0.749 3% of total kWh and kW metered-based charges
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0.650 to 0.699 4% of total kWh and kW metered-based charges
A Power Factor less than 0.650 is not permitted and necessary corrective equipment must be installed by the customer. A 15% penalty will be applied to any metered-based charges, excluding surcharges, as long as the customer’s Power Factor remains below 0.650.
Active accounts are services with installed meters that are available for customer use.
Transformer Ownership Discount - A customer who owns and maintains its own transformer in satisfactory condition will receive a credit of $0.45 per kW on maximum billing demand and a three (3) percent discount on all kWh during the billing period.
Delivery Charge - The kW billing demand for the delivery charge shall be the maximum fifteen (15) minute integrated rolling demand during the billing period.
Capacity Charge - The kW billing demand for the capacity charge shall be the maximum fifteen (15) minute integrated rolling demand during the on-peak hours during the billing period.
Minimum Billing Demand - The minimum billing demand used for the delivery and capacity charges shall be not less than 60% of the highest on-peak demand established during the preceding twelve (12) months.
On-Peak hours - The following schedule shall apply Monday through Friday (except holidays designated by Holland Board of Public Works). Weekends and holidays are considered off-peak.
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On-peak – 10 a.m. to 6 p.m.
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Off-peak – 6 p.m. to 10 a.m.
Designated Holidays:
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New Year’s Day – January 1
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Memorial Day – Last Monday in May
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Independence Day – July 4
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Labor Day – First Monday in September
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Thanksgiving Day – fourth Thursday of November
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Christmas Day – December 25
Whenever a holiday falls on a weekend, neither the Friday nor the Monday will be considered as holidays for application of off-peak hours.
Distributed Generation - Rate K
Participating customers will be billed based on the total inflow of electricity purchased from HBPW at the applicable rate, minus outflow credits for the energy sent back to HBPW during periods of excess customer generation. All outflow energy will be credited at the Distributed Energy Value. The outflow credit can be applied to offset customer energy, delivery, capacity and readiness to serve charges. No generated outflow credits are granted toward future billings.
Charge | Amount | Details |
---|---|---|
Distributed Energy Value (Nov - Apr) | $0.0414 | Credit per kWh for excess generation sent to Holland BPW. |
Distributed Energy Value (May - Oct) | $0.0414 | Credit per kWh for excess generation sent to Holland BPW. |
Combined Lighting and Power General Service - Rate M
Assigned to all Commercial and Industrial customers with a Billing Demand of less than 1000 kW any time in the preceding twelve (12) months.
Character of Service - Alternating current, 60-Hertz, single or three phase (subject to availability). The nature of the voltage is to be determined by the Holland Board of Public Works.
The minimum charge is the sum of the charges listed below on all active accounts* per meter.
-
Readiness to Serve Charge
-
Delivery Charge
-
Capacity Charge
*Active accounts are services with installed meters that are available for customer use.
Charge | Amount | Details |
---|---|---|
Readiness To Serve Up to 50,000 kWh | $50.00 | Per month |
Readiness To Serve 50,001 kWh to 250,000 kWh | $114.00 | Per month |
Readiness To Serve 250,000 kWh and Above | $210.00 | Per month |
Delivery | $3.50 | Per kWh |
Capacity | $11.00 | Per kWh |
Energy | $0.0420 | Per kWh |
Adjustment for Power Factor
This rate requires a determination of the average Power Factor maintained by the customer during the billing period. Such average Power Factor shall be determined through metering of lagging Kilovar-hours and Kilowatt-hours during the billing period.
Whenever the average Power Factor during the billing period is below 0.850, the bill shall be adjusted as follows:
Power Factor Adjustment
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0.800 to 0.849 1% of total kWh and kW metered-based charges
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0.750 to 0.799 2% of total kWh and kW metered-based charges
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0.700 to 0.749 3% of total kWh and kW metered-based charges
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0.650 to 0.699 4% of total kWh and kW metered-based charges
A Power Factor less than 0.650 is not permitted and necessary corrective equipment must be installed by the customer. A 15% penalty will be applied to any metered-based charges, excluding surcharges, as long as the customer’s Power Factor remains below 0.650.
Active accounts are services with installed meters that are available for customer use.
Transformer Ownership Discount - A customer who owns and maintains its own transformer in satisfactory condition will receive a credit of $0.45 per kW on maximum billing demand and a three (3) percent discount on all kWh during the billing period.
Delivery Charge - The kW billing demand for the delivery charge shall be the maximum fifteen (15) minute integrated rolling demand during the billing period.
Capacity Charge - The kW billing demand for the capacity charge shall be the maximum fifteen (15) minute integrated rolling demand during the on-peak hours during the billing period.
Minimum Billing Demand - The minimum billing demand used for the delivery and capacity charges shall be not less than 60% of the highest on-peak demand established during the preceding twelve (12) months.
On-Peak hours - The following schedule shall apply Monday through Friday (except holidays designated by Holland Board of Public Works). Weekends and holidays are considered off-peak.
-
On-peak – 10 a.m. to 6 p.m.
-
Off-peak – 6 p.m. to 10 a.m.
Designated Holidays:
-
New Year’s Day – January 1
-
Memorial Day – Last Monday in May
-
Independence Day – July 4
-
Labor Day – First Monday in September
-
Thanksgiving Day – fourth Thursday of November
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Christmas Day – December 25
Whenever a holiday falls on a weekend, neither the Friday nor the Monday will be considered as holidays for application of off-peak hours.
Distributed Generation - Rate M
Participating customers will be billed based on the total inflow of electricity purchased from HBPW at the applicable rate, minus outflow credits for the energy sent back to HBPW during periods of excess customer generation. All outflow energy will be credited at the Distributed Energy Value. The outflow credit can be applied to offset customer energy, delivery, capacity and readiness to serve charges. No generated outflow credits are granted toward future billings.
Charge | Amount | Details |
---|---|---|
Distributed Energy Value (Nov - Apr) | $0.0424 | Credit per kWh for excess generation sent to Holland BPW. |
Distributed Energy Value (May - Oct) | $0.0424 | Credit per kWh for excess generation sent to Holland BPW. |
Public Lighting/Security Lighting - Rate D
Availability: Public Lighting service is available in areas serviced by the Holland Board of Public Works electric distribution system. Decorative Pedestrian Street/Security Lighting is available is areas serviced by HBPW underground electric lines.
Applicable: The HBPW owns and maintains all the lighting equipment and appurtenances and the Monthly Amount includes all energy, parts, and labor, except for lights designated as “Energy Only”. The “Energy Only” rate is available for municipal owned lights when the municipality assumes all costs for procurement, installation, maintenance and replacement. Energy usage is based on average annual dusk to dawn power consumption which is calculated as 4380 hours per year. No discounts in the monthly rate will be made for timers, motion detectors or similar equipment.
Terms and Conditions of Service: Service will be further governed by the Holland Board of Public Works Terms of Service.
Standard Pole Mounted Street/Security Lighting
Charge | Amount | Details |
---|---|---|
150 watt Sodium Cobra Head | $14.95 | No new installation |
250 watt Sodium Cobra Head | $17.75 | No new installation |
150 watt Sodium Security Light | $13.55 | No new installation |
250 watt Sodium Security Light | $16.35 | No new installation |
400 watt Sodium Security Light | $22.50 | No new installation |
40 watt LED Cobra Head | $10.95 | |
85 watt LED Cobra Head | $12.55 | |
100 watt LED Cobra Head | $13.95 | |
150 watt LED Cobra Head | $15.60 |
Standard Pole Mounted Street/Security Lighting
Charge | Amount | Details |
---|---|---|
100 watt Metal Halide | $18.00 | No new installation |
175 watt Metal Halide | $20.40 | No new installation |
70 watt High Pressure Sodium | $14.95 | No new installation |
150 watt High Pressure Sodium | $20.55 | No new installation |
60 watt LED | $2.30 | Energy only |
30 watt LED | $18.45 | |
60 watt LED | $19.50 |
Renewable Energy Program
Availability: Available to all Holland Board of Public Works customers on a first come first serve basis. Availability is limited.
Renewable Energy is available in 100 kWh blocks or in 5% increments of total monthly consumption.
Terms and Conditions of Service: The minimum term available to all customers is twelve (12) continuous complete billing periods. Service will be further governed by the Holland Board of Public Works Terms of Service.
Charge | Amount | Details |
---|---|---|
Renewable Energy Premium | $0.010 | Per kWh |
Ready to Sign Up?


Non-residential Electric Vehicle Charging Service
Availability: Available for use to all customers with a separately metered Direct Current Fast Charger (150 kW and greater) electric vehicle charging station(s).
Character of Service: Alternating current, 60-Hertz, three phase service (subject to availability). The nature of the voltage is to be determined by the Holland Board of Public Works.
Minimum Charge is the sum of the charges listed below on all active meters* per customer account.
-
Readiness to Serve Charge
-
Minimum Billing Demand
*Active meters per customer account will be charged a Readiness to Serve fee on a per meter basis.
Transformer Ownership Discount: A customer who owns and maintains its own transformer in satisfactory condition will receive a credit of $0.45 per kW on maximum billing demand and a three (3) percent discount on all kWh during the billing period.
Delivery Charge: The kW billing demand for the delivery charge shall be the maximum fifteen (15) minute integrated rolling demand during the billing period.
Minimum Billing Demand: The minimum kW billing demand used for Delivery Charges shall be not less than 60% of the highest demand established during the preceding twelve (12) months.
Terms and Conditions of Service: Service will be further governed by the Holland Board of Public Works Electric Terms of Service.
Non-Residential EV Charging Rates
Charge | Amount | Details |
---|---|---|
Readiness to serve: up to 50,000 kWh | $50.00 | Per month |
Readiness to serve: 50,001 kWh - 250,000 kWh | $114.00 | Per month |
Readiness to serve: 250,001 kWh and above | $210.00 | Per month |
Delivery | $3.55 | Per kWh |
Energy | $0.0754 | Per kWh |
Water
Monthly Charge is the sum of the charges listed below per meter.
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Commodity charge
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Readiness to Serve Charge
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Applicable additional charges
Non-Standard Water Main Rate
A 30% surcharge applies to customers connected to a water main that was determined to be non-standard at the time it was added to the public water system.
Terms and Conditions of Service - Rate applies to all active accounts. Readiness to serve charges are not pro-rated. Service will be further governed by the Holland Board of Public Works Terms of Service.

Commodity Charge
*ccf = 100 cubic feet which is equivalent to 748 gallons
Per Billing Cycle Amount | Details |
---|---|
$1.74 | Per ccf* |
Readiness to Serve
Meter Size | Per Billing Cycle Amount | Details |
---|---|---|
5/8" | $11.99 | Per meter |
3/4" | $14.98 | Per meter |
1" | $22.66 | Per meter |
1.5" | $45.77 | Per meter |
2" | $70.83 | Per meter |
3" | $136.22 | Per meter |
4" | $244.40 | Per meter |
6" | $511.01 | Per meter |
Private Fire Protection
Meter Size | Per Billing Cycle Amount | Details |
---|---|---|
3" or smaller | $11.00 | Per meter |
4" | $12.50 | Per meter |
6" | $19.50 | Per meter |
8" | $43.25 | Per meter |
10" | $97.00 | Per meter |
12" | $156.25 | Per meter |
Public Fire Protection
Hydrant maintenance charged $6.15 per hydrant serviced.
Wastewater
Monthly Charge is the sum of the charges listed below per meter.
-
Commodity charge
-
Readiness to Serve Charge
-
Applicable additional charges
Commercial and Industrial
Customers with subtract meter(s) may receive a discount on the readiness to serve charge for each account. The discount is the sum of the readiness to serve charge(s) of the subtract meter(s). The maximum discount is equal to the readiness to serve charge of the meter one size smaller than the main water supply meter(s).Customers discharging compatible pollutants in excess of the Sewer Use Ordinance limits are subject to surcharges. Customer requiring monitoring and inspection services by Sewer Use Ordinance are subject to pollution control fees. Please refer to the Wastewater Surcharge Rates and Pollution Control Fees schedule.
Terms and Conditions of Service - Rate applies to all active accounts. Readiness to serve charges are not pro-rated. Service will be further governed by the Holland Board of Public Works Terms of Service.

Commodity Charge
*ccf = 100 cubic feet which is equivalent to 748 gallons
Per Billing Cycle Amount | Details |
---|---|
$2.89 | Per ccf* |
Readiness to Serve Charge
Meter Size | Per Billing Cycle Amount | Details |
---|---|---|
Single Family Unit | $15.41 | Per meter |
Unmetered Flat Rate | $35.61 | Per meter |
Commercial, Industrial, and Multi-family Rates
Meter Size | Per Billing Cycle Amount | Details |
---|---|---|
5/8" | $15.41 | Per meter |
3/4" | $20.12 | Per meter |
1" | $35.60 | Per meter |
1.5" | $77.42 | Per meter |
2" | $136.13 | Per meter |
3" | $303.87 | Per meter |
4" | $538.24 | Per meter |
6" | $1,209.23 | Per meter |
Wastewater Surcharge Rates and Pollution Control Fees
Surcharge Rates | Capacity Rate | Treatment Rate | Total |
---|---|---|---|
Biochemical Oxygen Demand (BOD) | $0.100/lb | $0.275/lb | $0.375/lb |
Chemical Oxygen Demand (COD) | $0.050/lb | $0.138/lb | $0.188/lb |
Total Suspended Solids (TSS) | $0.030/lb | $0.154/lb | $0.184/lb |
Total Phosphorus (TP) | $0.321/lb | $3.152/lb | $3.473/lb |
Grease & Oil (G&O) | $0.050/lb | $0.141/lb | $0.191/lb |
Surcharge Customers
Customers are billed surcharges for each pollutant that exceeds the limits found in Table 1. Pollutant discharges that exceed the identified limits but are not subject to a Special Discharge Allocation will be billed as follows:
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Total Surcharge = Actual Pounds Discharged above the concentrations listed in Table 1 x (Capacity Rate + Treatment Rate)
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Surcharge can be billed for either BOD or COD, whichever is the greater dollar cost, but not for both.
Special Discharge Allocation (SDA) Customers
SDAs are special permitted limits on the daily pounds of a pollutant that can be discharged by a customer. These allocations are assigned to customers via their discharge permit. For each pollutant subject to a Special Discharge Allocation, customers will be billed the combined total of the following:
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Capacity Charge = (SDA lbs/day x days per billing cycle) x Capacity Rate
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Capacity Charge = (SDA lbs/day x days per billing cycle) x Capacity Rate
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Treatment Charge = Pounds Discharged above the concentrations listed in Table 1 x Treatment Rate
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Over Capacity Charge = Actual Pounds discharged above the (SDA x days per billing cycle) x Capacity Rate Over Capacity Charge is only applied if a customer’s actual pounds discharged exceeds their permitted SDA.
Table 1
*Surcharges for grease and oil polar fraction will be applied only if a user has received a Special Discharge Allocation for grease and oil polar fraction. Any users discharging above 50 mg/L may be required to submit grease trap maintenance records.
Pollutant | Surcharge Above |
---|---|
Biochemical Oxygen Demand (BOD) | 250 mg/L |
Chemical Oxygen Demand (COD) | 500 mg/L |
Total Suspended Solids (TSS) | 250 mg/L |
Total Phosphorus (TP) | 5 mg/L |
Grease & Oil (G&O)* | 50 mg/L |
Permitted Customers Pollutant Control Fees
Monthly fees are based upon the level of monitoring and inspection services. Each permitted customer shall be assigned to one of the following categories:
Category | Monthly Fee | Permitted Customers Category Description |
---|---|---|
A | $729.00 | Surcharge Monitoring 8x per Month, Categorical |
B | $645.00 | Surcharge Monitoring 8x per Month |
C | $448.00 | Surcharge Monitoring 4x per Month, Categorical |
D | $364.00 | Surcharge Monitoring 4x per Month |
E | $260.00 | Surcharge Monitoring 4x per Quarter, Categorical |
F | $177.00 | Surcharge Monitoring 4x per Quarter |
G | $167.00 | Categorical, No Surcharge Monitoring |
H | $83.00 | No Surcharge Monitoring |
Industrial Pretreatment Program Fees
The Holland Board of Public Works Industrial Pretreatment Program (IPP) monitoring fee structure is based on the actual cost of the sampling and laboratory analyses to be performed. The costs, and an explanation of how they are determined, are outlined below.
IPP Costs
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Labor, $42.92/hour
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Vehicle, $5.85/hour
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Sampler, $31/day
IPP Labor Accounting
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Composit Sample, 1.5 hours per sample
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Grab Sample, 1.0 hours per sample
IPP Labor Accounting
Pollutant | Rate |
---|---|
Total Suspended Solids (TSS) | $10.00/each |
Biochemical Oxygen Demand (BOD) | $15.00/each |
Chemical Oxygen Demand (COD) | $15.00/each |
Total Phosphorus (TP) | $15.00/each |
Ammonia | $10.00/each |
pH | $10.00/each |
External Analytical Costs
Broadband
Shared Gigabit
HBPW offers high-speed broadband services to our community with industry-leading internet reliability, speed and customer service. Currently, this shared gigabit service is only available to the Downtown Holland corridor.
Availability - Available for all customers where shared network infrastructure is available.
Character of Internet Service - Broadband connection to HBPW fiber optic shared gigabit network including Internet service. Enhanced Internet services and Multi-dwelling Unit Options are defined in the Ratebook. Service is subject to availability.

Shared Gigabit
Level of Service | Bandwidth | Amount | Details |
---|---|---|---|
Shared Gigabit | 1,000 Mbps | $85.00 | Per month |
Enhanced Shared Gigabit | 1,000 Mbps | $220 | Per month |
Additional Tenants for Multi-dwelling Units | 1,000 Mbps | $25 | Per month |
Transit Connection Service
Character of Transit Connection Service: Broadband connection to HBPW fiber optic shared gigabit network. Enhanced Transit Connection Services are defined in the Rate Book. Service is subject to availability.
Level of Service | Bandwidth | Amount | Details |
---|---|---|---|
Transit Connection | 100 Mbps | $40.00 | Per month |
Transit Connection | 1,000 Mbps | $60.00 | Per month |
Enhanced Transit Connection | 1,000 Mbps | $140.00 | Per month |
Shared gigabit customers can additionally purchase a WiFi Mesh Extender for $5.00 per month.
Active Ethernet
Bandwidth | Internet Connection |
---|---|
0.5 Mbps | $35.00 |
1.0 Mbps | $40.00 |
3.0 Mbps | $60.00 |
5.0 Mbps | $80.00 |
10.0 Mbps | $150.00 |
20.0 Mbps | $175.00 |
30.0 Mbps | $200.00 |
50.0 Mbps | $250.00 |
Bandwidth | Amount Per Month |
---|---|
100 Mbps | $350.00 |
200 Mbps | $400.00 |
300 Mbps | $450.00 |
500 Mbps | $550.00 |
1,000 Mbps | $750.00 |
2,000 Mbps | $1,500.00 |
Additional Fees
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One-time setup fee of $550.00 per connection
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Engineering fee of $100.00 per hour for network configuration changes. Minimum is $100.00
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Construction fee where the anticipated present value of the net revenues over the first four years are less than required by the cost of the project. This contribution in aid of construction will equal the difference between the installation costs and the allowable extension costs.
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When construction fees are required it will also be allowable for this to be amortized over a three year term at 8% interest with a required term of service for three years.
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Dark Fiber
Availability: Available for use to all customers. Each request will be evaluated and approved on a case-by-case basis. A dark fiber lease agreement will be required.
Character of Service: Lease of dark fiber from point to point. This does not include electronic equipment at either end.
Charge | Amount | Details |
---|---|---|
Dark Fiber - Monthly | $0.0105 | Per foot per strand |
1U Colocation Rack - Unpowered | $40.00 | Per month |
1U Colocation Rack - Powered | $60.00 | Per month |
After Hours Site Access | $50.00 | Per hour |
Development Fee | TBD | Variable one-time charge |
Additional Charges
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Minimum Charge: The aggregate minimum billing per customer is $1,000 per month.
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Construction Charge: The actual cost to build new fiber outside plant will be billed upon completion.