Customer Service Representative
This position is responsible for serving customers and maintaining customer accounts. Our Customer Service Representatives respond to customer inquiries and requests for service; explain and answer questions regarding utility bills and rate schedules; perform data entry for utility billing, deposit accounting and rate calculations, along with customer utility usage analysis and processing service orders for disconnects/resumes of electric, water, and wastewater services.
The ideal candidate will have a high school diploma or equivalent along with excellent math, telephone and interpersonal skills. An Associate's degree is preferred.
Education and Visitor Programs Specialist
Responsible for overseeing and coordinating educational programming and the visitor experiences available at Holland Board of Public Works (HBPW) facilities, with a primary focus on the Holland Energy Park Visitor Center.
Essential qualifications include a bachelor’s degree in education, history, marketing, business or relevant field, at least two years of instruction or presentation experience, and at least two years of supervisory or volunteer coordination experience.
Electric Distribution Engineering Supervisor
Responsible for the supervision and support of employees in the electric Engineering Department, preparing and approving work orders, plans, specifications and cost estimates for the construction of electric system projects, implementation and ongoing development of the engineering Geographical Information System (GIS) applications, and preparing material and design standards for the electrical distribution system.
Preferred qualifications include a bachelor’s degree in engineering for an ABET accredited program; or equivalent education and experience, and at least four years of experience in electric utility engineering, including supervisory experience.
Water/Wastewater Process Engineer
Provide technical and engineering support for water and wastewater treatment processes at the Holland Board of Public Works, a municipal utility serving the City of Holland and surrounding area.
Serve as the design engineer, project manager, and construction contract administrator on process improvement projects. Coordinate with other BPW engineering staff and/or consultants on major capital improvement projects. Administer the plant reporting databases, updating and creating variables and reports as necessary for plant operations and regulatory reporting. Oversee the Asset Management Programs in order to assure that plant assets are maintained and replaced as necessary to meet the level of service goals of the facilities. Assist plant superintendents in the development of the capital improvement plan for the facilities. This position is a shared position between the HBPW's Water Reclamation Facility and Water Treatment Plant.
Apply for any of these positions online.